Communications

Communications

35 Firemen's Memorial Drive
Pomona, NY 10970
Office - (845) 364-8600
Fax - (845) 364-8953
   

Our Mission Statement

The Sheriff's Communications Division will continue to serve the public and assist public safety agencies by use of modern communications equipment and techniques to enhance the delivery of Emergency Services. As a participant playing a key role in the County's E-911 Network, we will strive to meet the demand for professional promptness and efficiency which the system requires to function. Efforts to continue training and secure funding through grants will be pursued vigorously.

Using the radio moniker "44 Control", under F.C.C. call sign "KEE398" the Communications Division is solely responsible for the dispatching of Fire Departments throughout Rockland County. Receiving commercial fire alarms directly into a computer system and taking 9-1-1 calls that are transferred from local Police Departments the Division dispatches tone and voice messages to 26 volunteer fire departments resulting in excess of 6000 dispatches a year. 


Chief Adam C. Feuer
Communications Chief
 
The Rockland County Sheriff's Department Communications Division is comprised of 12 full-time officers and 7 part-time officers. The division Chief is responsible for the entire unit and 2 Supervisors insure that standard operating procedures are followed for all aspects of the operation.
   
Known as "Radio Headquarters" under F.C.C. call sign "KEA323", the Communications Division maintains a County-Wide radio system and police alarm database for all towns and villages within Rockland County. Connected to N.Y.S.P.I.N., the New York State Police Information Network and NCIC, the National Crime Information Center, we can access DMV information as well as criminal information for proper dissemination to those agencies needing it. The division is also responsible for the County-Wide Mobile Data Terminal System (MDT) which provides each town and village with several 800mhz computers located in the patrol vehicles.
    

For more information about the Sheriff's Communications Division send email to feuera@co.rockland.ny.us
 
   

Enhanced 911
9-1-1 is the phone number that should be dialed whenever Police, Fire, or EMS (emergency medical services) are needed for an EMERGENCY. When you dial 9-1-1, your address and phone number (with enhanced only) will show up on a monitor in the Police and Fire Communications Center. The dispatcher answers your call, asks some questions about the situation, and then sends the appropriate agency to your location.
   

What is Considered an Emergency?
An Emergency is something that must be stopped, prevented or remedied at the immediate time, because it threatens life,
physical well being, or property. If your unsure if your situation is an emergency, call 9-1-1 anyway. If the dispatcher determines that your call is not considered an emergency call, you might be asked to phone back on a business line. This keeps 9-1-1 free for real emergencies. An example of calls that should not go through 9-1-1 are:

  • loud music complaints
  • parking complaints
  • barking dog complaints

A Dispatcher's Typical E-911 Screen

RES 1620 101596
(845) 364-8600
JOHN DOE
12 MAIN STREET
POMONA
ESN 401
POLICE.......RAMAPO
FIRE............HILLCREST
AMB...........SPRING HILL